FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Check-in time?

As a rough guide, the check-in time is after 12 a.m. Let us know your arrival time in case you schedule an early check in so that we do our best to have your room available.

Check-out time?

As a rough guide, the check-out time is before 12pm. If you plan a late check out kindly let us know your departure time, so that we do our best to satisfy your needs.

Is Reception open 24 hours?

Yes, Reception service is available 24 hours.

Which languages are spoken at Reception?

English and the Local Language Rukiga

Can I leave my luggage?

Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.

Internet connection?

A wireless internet connection is available throughout the hotel.


The guest rooms feature hi-speed web connectivity (both wireless and cabled).

If you have any questions feel free to contact us!

Or call:
+256 787 393 921

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